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Mid-North Coast Timber Floor Drying Specialists

If you have water damage to the timber or structure of your home, don't worry, Moisture Busters can act fast!

Our team can help with your insurance claim

We understand that your home is too important to risk, this is why we act promptly and effectively.

Having water damage in your home can be frustrating and stressful. Moisture Busters can handle this seamlessly and with care. With years of experience in home restoration, we understand that customer service must be a priority, and we look forward to taking care of you and your home.

Why Choose Moisture Busters?

We have been in the timber flooring industry for 12 years, so we know everything there is to know about timber.

We are the timber flooring experts

We can work with an insurer hassle free

We treat your home like our own

Mid-North Coast's Timber Floor Restoration Experts

In collaboration with our sister company, Coastal Eco Floor Sanding, we can return your old and damaged floors back to their original condition.

With 12 years of experience, our timber floor repair specialists can assess the situation and carry out necessary repairs. We have expert knowledge on our team to make sure that your timber floor, and the subfloor, is safe and sound for you to enjoy for years to come.

How Can We Help

We will work with you, and if applicable, your insurer, to provide a detailed, easy-to-understand report. Our technicians will help you understand the issues and the solutions. Here are the services we offer.

Home Health Inspections

Have you noticed a musty smell in your home?
Do you have mouldy areas but don’t know why?
Are your timber floors cupping or warping?
  • Drainage
  • Moisture Testing
  • Thermal Imaging
  • Insurance Reporting
  • Odour/Musty Smell Investigation
  • Mould Detection
  • Indoor Home & Commercial
    Air Quality Testing & Reporting

Water Damage Restoration

Did you have a leaky fridge or dishwasher?
Did your house get flooded and you need help fast?
Did it rain before your roof was installed and you need to dry it out to progress the building works?
  • We can help with:
  • Structural Drying (using industry
    leading technology: Drymatic)
  • Timber Floors
  • Concrete Floors
  • Building Materials
  • Home Contents

Subfloor Ventilation

Do you notice a musty smell coming from your subfloor?
Is there ‘rising damp’ and you can’t find the source?
Do you notice mould in your cabinets and wardrobes?
  • Subfloor Solutions
  • Supply and install custom
    designed ventilation systems
  • Improve air circulation
  • Prevent mould growth
  • Prevent 'rising damp'
  • Prevent pest infestations

Subfloor Insulation

Are your timber floors always cold underfoot?
Do you want to improve your home’s heating and cooling efficiency?
  • Environmentally Friendly Wool Insulation Batts
  • Save $$ on your energy bills
  • The solution to cold winter floors
  • Stop underfloor drafts

Are you seeing signs of Mould or Dampness?

Get in touch with Moisture Busters immediately
Answering Your Questions

Mould spores, given the right conditions, can develop in as little as 24-48 hours once moisture is present. Places which are dusty, dark or without air flow are more susceptible to mould growth. It’s important to deal with moisture, damp or water leaks as soon as possible, as you often won’t see or smell the signs of mould for a further 18 to 21 days.

Depending on where the water damage is, if left too long it can cause serious and sometimes irreparable damage to your property and contents. We advise acting as soon as possible to make sure that the damage is reversible.

If not, timber floors will swell and begin to cup or buckle, cabinets and composite materials will also swell, and if left for over two weeks, moisture will likely begin to cause mould which would need to be treated, or the damaged material removed.

This is especially an issue if, for example, there is a slow leak from a refrigerator which is not visible. Over several weeks the slow leak may be spreading moisture underneath the floorboards, between the subfloor and the boards, and will only be noticed once signs such as cupping floorboards begin showing.
This is when we would need to do a full assessment to locate and fix the source of the leak, assess the damage, and come up with a remediation plan. This could involve drying the damaged areas, or it could require replacement of damaged areas if the water damage has been ongoing for a significant time, as mould must be treated or removed effectively to ensure the building is safe and healthy.

You may notice that the boards are cupping, which means they are lifting up on the edges of the boards, creating a ‘wavy’ floor surface. You may also notice the finish wearing off more than other areas, or you may smell a musty odour which would indicate that the water damage has been existent for some time.

This would depend on your individual insurance policy, and the cover that you have been provided. Most home insurance policies should provide cover for water leaks, overflows, or burst pipes, provided that the issue is not something that the property owner knew about and could have prevented.

Making sure that your property is well maintained, and checking regularly for leaks, is an important part of ensuring that you are well covered by your insurance company.

Suncorp offers a great overview of how they, for example, cover water damage under their insurance.

We service Mid-North Coast-wide. We are based in Port Macquarie, however after an initial phone call we will be able to assess whether we will service your area within the greater mid-north coast area, based on your job requirements. Give us a call and we can take it from there!

The Moisture Busters team are accredited specialists using only industry leading technology

See our equipment in action

Contact Our Team